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How about delivery time?
Usually 3-5 days.
♦If I have any problem, how can you help me?
We will provide online tech support.
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How to install IP camera?
You could ask your local installers to help you. If you want to reduce your cost, you could aslo install camera by yourself according to user's manual.
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What warranty can your provide?
Three years warranty.
♦ Quality Control
1. All raw materials are carefully selected and inspected.
2. Advanced production equipment is used and routinely inspected and serviced.
3. All operators and employees are thoroughly trained.
4. All products have passed the European Union RoHS standard and are CE, FCC certified.
5. All products must pass strict inspection before delivery.
6. Professional logistics personnel are employed to control the damage during the physical distribution of products.
♦ Cost Control
1. Our factories have been accredited in terms of ISO9001, and our advanced management system increases efficiency and reduces costs.
2. Bulk purchasing has reduced our material cost, and massive production have lowed each product cost.
3. Advanced production equipment such as our SMT production line provides a highly efficient production rate.
4. Reduction of any unnecessary surplus of products by strict stock control reduces our warehousing costs.
♦ Strong Tech Support
1. Presale: product consultation and solution design can be provided.
2. Sale: spares parts can be provided at a certain discount. Delivery time is approximately two weeks. Please note that delivery times may vary depending on the destination and transportation method.
3. After sale: We offer a 2-years warranty, which includes maintenance and technical support for all the products. Within the warranty period, exchanges and free maintenance are provided. If any quality issues occur, please contact us for technical support via telephone, email, or any method available on our site.
4. We can also provide project designs, customized products, online training, in-person training, and OEM services.